In a recent workshop I used the brilliant example of skin care brand Sol De Janeiro to demonstrate the value of understanding behaviour. It is an example worth sharing... Sol De Janeiro with Ogilvy Brazil created ‘Tattoo Skin Cancer Check’ to increase early detection of skin cancer - the most common type in Brazil, with a rising incidence among... Continue Reading →
Accenture is business doing very well. Brand value according to Millward Brown increased by 11% to $20,183M last year and the 2016 revenue forecast has been raised recently. One contributor to Accenture's success will be consistent and effective brand management. In particular brand communication that is decision-maker friendly. Let me explain: 1. Accenture has identified... Continue Reading →
There is much to like with the new social enterprise scheme being trialled in London that gives homeless people the opportunity to staff coffee carts and earn a living wage. This not-for-profit initiative addresses a growing problem with rough sleeping in London having increased by 80 per cent since 2010. It is backed and inspired... Continue Reading →
An all female team completed the Volvo Ocean Race this year. Sponsored by SCA they battled against the elements and oceans 24 hours a day over a distance of 38,000 miles. The team's achievement is a high profile example of women competing with men on equal terms and facing equal challenges. It is a case-study that... Continue Reading →
It is difficult to get excited about financial products, particularly 'death insurance' but with Vitality Life Insurance I can get somewhere close. Here we have a Life Insurance that is designed and communicated with insight on how to change behaviour. As Vitality recognise thinking about Life insurance is something we avoid. Without a prompt very... Continue Reading →
All of us cheat a little but Volkswagen have cheated a lot. As the FT have reported the scale of Volkswagen's dishonesty appears exceptional. Indications are that the 'defeat devices' were introduced from 2008 and then adapted to work in different models. 11 million vehicles may have been involved and the cars have been emitting... Continue Reading →
A recent survey revealed 89% of brand marketers expect to compete primarily on customer experience by 2016. Despite this, delivering and differentiating customer experience remains a difficult challenge for brand leaders and managers. There is a big leap from consistent, engaging brand communication to a consistent, engaging customer experience. To achieve this you need to... Continue Reading →
The UK Labour party have a new leader. Jeremy Corbyn has achieved a major victory over Yvette Cooper, Andy Burnham and Liz Kendalle. Credit and congratulations go to Corbyn who following 90 days of campaigning secured 59% of the votes from the 400,000+ who participated. The result is also a lesson in the importance of accessibility,... Continue Reading →
Today is the day I should really be planning my new consultancy - turning the dream of lucrative and stimulating self-employment into a reality. A couple of hours in and I am already procrastinating with a blog article (which I feebly justify as good for my profile). In recent years I have taken an interest in... Continue Reading →
'When to rob a bank' is, in fact, the latest book from the Freakonomics co-authors and the reason Stephen Dubner recently visited London. Sourced from a decade of blog articles it provides numerous (often provocative) observations on decisions that appear to be wrong - at least from the perspective of rational economics. These include the way we... Continue Reading →
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